FAQ

Welcome to the Kiddy Kingdom Help Center! 👑
We’re here to answer your most common questions so your shopping experience is smooth, secure, and satisfying.

📦 When will my order arrive?

We aim to deliver your order as quickly as possible while keeping prices fair.

  • Australia & New Zealand: 10–15 business days
  • International Orders: 15–30 business days

Please allow a few additional days during peak seasons or public holidays.

🔍 Where can I track my order?

Once your order ships, tracking details will be uploaded and emailed to you.
You can also track your package anytime on our 👑 Track Your Little Royal’s Delivery page.

🛍️ Do you offer returns?

Yes! We want you to love what you ordered. If you're not satisfied:

  • You may request a return within 30 days after delivery
  • Items must be unused, in original packaging, and in sellable condition

To start a return, email us at jkproducts@outlook.com.au and we’ll guide you through the process.

💬 Can I change or cancel my order?

If your order hasn’t shipped yet, we’re happy to help!
Please email us at jkproducts@outlook.com.au as soon as possible with your order number and requested changes.

🧾 Will I receive an order confirmation?

Absolutely! You’ll receive a confirmation email shortly after placing your order. If you don’t see it, check your spam/junk folder or reach out to us.

🎁 What kind of products do you sell?

Kiddy Kingdom is your one-stop shop for baby, kids, and maternity essentials. From feeding gear and strollers to toys and nursery items — we offer handpicked, high-quality products parents and grandparents can trust.

💳 What payment methods do you accept?

We accept most major payment methods including:

  • Visa & Mastercard
  • PayPal
  • Apple Pay
  • Google Pay

🚚 Do you offer free shipping?

We regularly offer free or discounted shipping promotions! Check our homepage or sign up for our newsletter to stay in the loop.

🛡️ Is it safe to shop on your site?

Yes! Kiddy Kingdom uses secure, encrypted technology to protect your personal and payment information. Your safety and trust are top priorities.

❓Still have questions?

We’re here to help!
📧 Email us anytime at jkproducts@outlook.com.au and we’ll get back to you as quickly as possible.